On the day you receive the goods, check the damage to the goods, immediately contact the merchant to discuss compensation matters, due to the transport time is relatively long, in order not to delay your use, our products can not be returned for you.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

We will reply you within 24 hours after we get your inquiry. Or you can directly call us if you are very urgent.

Shaanxi Joyelectric International Co., Ltd. is a specialized manufacturer and exporter which is dealing with international business mainly covering electric and energy system, focusing on providing MV electrical products as well as its design & service in the field of power transmission and distribution. Our main products include12kV-24kV-36kV/40.5kV vacuum circuit breaker, switchgear & SF6 RMU/GIS as well as relative main components and accessories.

We can provide you with free or paid samples based on the product type, you only need to bear the freight. If your first purchase quantity meets our requirements, we can apply for you a more favorable price.

Our warehouse has sufficient regular sizes stocking, ready to delivery. And we have a lot of raw materials storage, customer specifications can be arranged in a timely manner production, delivery can be made within 7-10 days.